Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
BIG congratulations to ASCII for bringing Jessie Devine onboard as Director of Channel Development. Jessie is one of my favorite people, and ASCII is one of my favorite groups. So this is totally awesome!
Here's the official press release:
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Offered at no additional cost, the new service provides 24/7 online care from board-certified physicians. Community members learned about the program last week at the organization’s online MSP Connect Live conference (pictured).
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The two-day online business-building ‘MSP Connect Live’ events feature educational sessions, an expo hall, networking opportunities, expert speakers, and more.
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