Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

Called Brightlayer, the nearly market-ready solution turns five previously separate systems into a single solution with a shared code base and multitenant interface.

Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.

At Kaseya Connect in Las Vegas, Joel Zaidspiner catches up with CyberQP, Cyberleaf, and Retriever.

For channel pros, ambient IoT represents an opportunity to help clients improve efficiency, reduce costs, and optimize supply chains.

Multicloud managed services from VMware, new protection plans from Barracuda, a new CEO for Liongard, and a very, very thirsty bear are but a few of the stories we’ve finally pulled together for you.

The ASCII Edge MSP event gathered managed service and IT solution providers for two days of business-building education and networking.

Managed service providers can use cloud-based subscription models to provide customers with flexible payment options and scalable solutions, turning everything as a service (XaaS) into MRR.

Small and medium-size businesses have the same needs as large enterprises when it comes to protecting and storing their IT equipment, but they lack the space. Eaton solves that problem.

The Acer TravelMate P416-41 is a lot of laptop for the money—what it lacks in display it makes up for with raw performance.