Smart connected devices provide a cost-effective way for SMBs to improve resource management.

If your customers need a personal or workgroup desktop scanner that even an intern can use and get great results, check out the Fujitsu fi-8170.

Two new security alliances, new phones from Poly, a new CEO for GoTo and channel chief for MSP360, and new ads in Japan for something you’d think millennials already do plenty of—drink beer—are among the stories we’re finally telling you about.

Cheerios or starvation? If you’re a breakfast cereal fan, that may not be an easy question. Don’t think it through, though, until you’ve joined Matt, Rich, and returning guest host Antwine Jackson, of Enitech Solutions, as they discuss Kaseya’s new auto-renewal policy, N-able’s new cloud management system, Huntress’s new managed EDR service, and Ingram Micro’s new membership program for ambitious cloud partners, not to mention how, when, and why to fire clients.

Erick and Rich chew over N-able’s jump into cloud management, why having good data in tightly integrated business apps is the only way to make confident decisions about your company, and a wedding-saving emergency intervention by a Boston cop.

MSPbots offers data-driven process automation and business intelligence for MSPs.

Called Process Insights, the service delivers real-time, round-the-clock application telemetry to the vendor’s SOC, where analysts search for suspicious activity, filter out false positives, and issue automated recovery “playbooks” for legitimate threats.

Called, ULTRA, it offers access to white-glove resources only the biggest cloud service providers typically get from vendors or can afford to buy themselves.

Based on technology the company acquired last month, N-able Cloud User Hub provides multi-tenant tools for administering and securing Microsoft 365 accounts, users, and licenses.

The new pricing feature lets users refresh open quotes with their distributor’s latest rates automatically every 24 hours. The order form feature lets MSPs create reusable templates for orders involving similar products.