ConnectWise Has More AI-Enhanced Features Coming Soon
The ChatGPT-based automated scripting tool it unveiled last week is the leading edge of a broader initiative aimed at helping MSPs get more done faster with help from artificial intelligence.
Veeam Ships Unified Data Protection Platform
The new Veeam Data Platform comes in three editions offering varying combinations of the updated Veeam Backup & Replication version 12, the Veeam ONE monitoring and analytics system, and the Veeam Recovery Orchestrator.
ICYMI: Our Channel News Roundup for the Week of February 6th, 2023
OpenAI integrations for Microsoft, new software from ThreatLocker, Addigy, and GoTo, partner program updates from Lenovo, and the most expensive prop gun in movie history are among the (far too) many stories we’re belatedly bringing you now.
ChannelPro 5 Minute Roundup for the Week of February 6th, 2023
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
N-able Ships Managed EDR Service
An optional add-on to the vendor’s SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center.
The Year Ahead in Processors
Pandemic repercussions and legal battles will push many major advances to 2024.
The Death of Basic Authentication and Impact on Migrations
Disabling Basic Authentication improves security, but it may impact administrators who need to migrate Exchange Web Services. Here are some tips.
Pia aiDesk Granted Trusted Application Status by ThreatLocker
The zero-trust security vendor’s allowlisting technology, which normally blocks any process not explicitly OKed in advance for use in client environments, now permits Pia’s managed services automation solution to interact with protected endpoints by default.
ScalePad Acquires Managed Services BI Vendor Cognition360
The deal is ScalePad’s latest step toward building a product family aimed at raising MSP productivity in four areas: automation, standardization, strengthening access to information, and increasing operation maturity.