Is Generative AI a Panacea for Software Customer Service?
Here are some reasons why IT leaders should adopt a look-before-you-leap stance for delivering artificial intelligence-driven support and services for software.
Peer to Peer: Ekaru’s Ann Westerheim Shares Tips on How to Talk About Cybersecurity
Westerheim says when customers hesitate to invest in cybersecurity, telling a compelling story can make the difference.
Best-Practice Budgeting: Your Secret Weapon
Budgets are the navigational controls for business, ensuring that you never fly blind when making financial decisions.
An MSP’s Guide to Cybersecurity Sales
Storytelling can be a great strategy to succeed at sales in this fast-growing field. By James E. Gaskin
The vCISO Opportunity: How Your MSP Can Take Advantage
Security officer services are hot right now. Are you selling them?
How to Bridge the Digital Transformation Gap: An Interview with Ciaran Chu of ConnectWise
Here’s some advice on how MSPs can best get clients “unstuck” from their digital transformation journey.
The Marketability and Revenue Advantage of Cybersecurity Bundling
Experts share the benefits and best practices of integrated cybersecurity solutions in IT services providers’ offerings.
What does a good sales proposal look like?
Are your sales prospects ghosting you? Jennifer Bleam offers some key dos and don’ts for a better sales proposal.
NerdioCon 2024 Highlights: Driving MSP Success Through Innovation and Partnerships
The professional gathering in the Dominican Republic featured multiple days of expert content, highlighted by strategic insights and partnerships.
Revving Up the Workplace: FinQuery CTO Shares How AI Drives Innovation
By remaining open to possibilities, business leaders can leverage artificial intelligence technology effectively while also ensuring that the right processes are in place.