Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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Canada was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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Called Incubiz, the offering aims to make becoming a provider of security and managed services to SMBs easier for people with the drive to launch and run a business but limited startup capital or experience.
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The agreement arms partners to include devices like Microsoft’s Surface Laptop Go 2 (pictured) in solution bundles alongside Microsoft 365 and accompanying services for the first time.
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The partner program that the security awareness training vendor launched last week, its first, is part of a broader effort to adopt a partner-led sales model, according to channel chief Tim Acker (pictured).
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Speaking at this week’s Inspire conference, newly named Chief Partner Officer Nicole Dezen highlighted opportunities in the Microsoft cloud rather than controversial topics like the New Commerce Experience and forthcoming partner program changes.
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The new sales opportunities and cloud software (including a social networking addition to Microsoft Viva, pictured) debuted on the opening day of Microsoft’s annual Inspire partner conference.
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Announced on the eve of the vendor’s 2022 Discover conference, Partner Ready Vantage is designed to help members seize growing demand for end-to-end, outcome-based solutions billed on a pay-per-use or consumption basis.
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D&H's four-day tech conference in Hershey, Pa., gathered 600-plus channel partners and highlighted trends in cybersecurity, hybrid work, digital transformation, SMB devices, and more
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Southern California was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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