The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Though the managed services vendor has a toe in the security water through steps like its alliance with email security vendor Vade Secure, business development exec Rob Rae (pictured) says it’s biding its time before rolling out anything more ambitious.
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Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements.
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According to Datto Networking leader John Tippett (pictured), the new E310 switch family provides enterprise performance at an affordable price. The new Network Manager solution includes audit logging among other features MSPs need.
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New and enhanced offerings showcased today at the vendor’s DattoCon event include an image-based business continuity solution for PCs, an email security add-on for the company’s SaaS Protection product, and a new edition of the SIRIS BDR appliance.
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According to CISO John Ford (pictured), the vendor is teaching its coder security best practices, rolling out a new team of security “champions,” and engaging in M&A discussions with over half a dozen vendors.
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Chief Product Officer Jeff Bishop (pictured) showcased those and new single sign-on functionality at the vendor’s IT Nation Explore event this week in Orlando.
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Both first-place winner TimeZest and second-place finisher Halp will take home investment capital they can use to refine and sell solutions that extend the capabilities of the ConnectWise portfolio.
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The two-day event in Charlotte, N.C., offered sessions on growing an MSP business, transitioning to managed security services, and increasing monthly recurring revenue opportunities.
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The two-day event in Maryland offered tips on growing an MSP business, helping customers transition to the cloud, and increasing monthly recurring revenue opportunities.
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