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IT by Design Expands NOC Operation as Part of Ongoing Global Growth

JERSEY CITY, NJ, Feb. 15, 2020—IT By Design (ITBD), a market leader for providing technical talent to IT service providers, unveiled its 500-person office expansion in Chandigarh, India, on Saturday, Feb. 15. Participating in the grand opening of the new office space were ITBD CEO Sunny Kaila, the company’s leadership team, and Kirron Kher, a member of the Indian Parliament representing Chandigarh.  
 
Now more than 36,000 square feet, the new ITBD Chandigarh office footprint is three times as large as the company’s former space. That expanded capacity is essential to supporting ITBD’s ongoing U.S. growth as a master MSP. ITBD offers dedicated technical talent solutions for MSPs, along with outsourced NOC, Helpdesk and professional services tailored for the MSP community.   
 
“With our channel business growing steadily 40% year over year, we are investing in our facilities and infrastructure to ensure we continue to provide the exceptional customer experience we have built our reputation around,” said Kaila. “With this expansion, we’ll be able to better attract and retain the highquality MSP tech talent our partners need to scale and grow their businesses as well as widening the breadth of our support for industry-leading MSP solution stacks.”
 
The next phase of ITBD’s 2020 expansion plan includes adding 36,000 square feet when it moves to a new facility in Noida this April, expanding capacity there by 300%.  
 
Also attended the celebration were a delegation of 25 CEOs of U.S.-based MSPs—ITBD partners attending the company’s inaugural Partner Retreat in India. The contingency of partners, along with the ITBD leadership team, spent a week traveling throughout India, visiting the ITBD offices in Chandigarh and Noida, as well as several cultural attractions in the country.
 
“We’re committed to building a community of passionate team members that will enable our partners to succeed, so having several of our existing partners on hand to commemorate this occasion only adds to the celebration as we continue to expand both in the U.S. and India,” added Kaila.
 
About IT By Design

With more than two decades of experience as a technology services provider—first as an MSP, and then for MSPs—IT by Design (ITBD) continuously helps clients navigate the transforming technical landscape. As the authority on MSP-trained technical talent, we bridge that gap through a variety of solutions: dedicated staffing, 24x7x365 NOC services, helpdesk solutions, and professional services. We guarantee accountability, reliability, and integrity. Headquartered in New Jersey, ITBD has two locations in India.  www.itbd.net.   
 
Contact for media queries: Gennifer Biggs [email protected] 

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