Ingram Micro, an IT distributor, has announced a trio of turnkey managed print services (MPS) offerings during its 2012 Cloud Summit in Scottsdale, AZ. The new portfolio of Ingram Micro MPS offerings is bundled into three SKUD service packs – Plus, Advance, and Total – that include a simple data collection automated supplies fulfillment services, an all-inclusive cost-per-page model and complete managed hardware-as-a-service offering with helpdesk support. The services are also available a la carte, including data collection, supplies and services monitoring, plus help desk triage and break fix services. Ingram Micro is also offering its new MPS Connect professional services, a new assessment, quote, and proposal development service. Another business advantage for channel partners leveraging Ingram Micro’s MPS offerings is the ability to remotely access and manage their end-users’ entire printer fleets within a single web portal. Included in all three SKUD service packs, the online portal provides resellers and MSPs with valuable information for each managed printer within an end-user’s network such as the type of device, number of prints per device, toner levels, maintenance needs and service errors. In addition to the MPS announcements, Ingram Micro is launching 56 new products and services as part of the Ingram Micro Cloud Marketplace. New offerings include Amazon Web Services, ConnectWise, Intel AppUp Small Business Service, and Salesforce.com, plus more. For more information, visit www.ingrammicrocloud.com.
Have you stopped to think about the risk to your business if you don’t have a strong handle on your IT assets? Delayed deliveries?