IT and Business Insights for SMB Solution Providers

Domotz Has Application Performance Management and Interface Upgrades Coming Soon: Page 2 of 2

The vendor’s network monitoring and management solution will soon display a list of applications running on managed devices, and generate alerts if CPU consumption gets too high. A new customer-focused view of devices arrives shortly as well. By Rich Freeman

Documentation solutions trail close behind RMM and PSA systems as go-to MSP resources, he observes. “We come in as that next layer.”

It’s a crucial layer though, Fowler adds. In an era of escalating security threats, MSPs need information on everything connected to the networks they’re responsible for, including routers, switches, printers, digital signage displays, and video surveillance cameras, devices that many RMM solutions can neither discover nor administer.

“Asset management is a big part of our message now, because just understanding what’s on these networks that you’re dealing with is critical,” Fowler says. “When I talk about security frameworks, and I talk about regulations, and I talk about all these things that are coming down the path, I know that MSPs will need us.”

ChannelPro SMB Magazine

Get an edge on the competition

With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.