Business management platform provider ConnectWise has added full support for Microsoft Azure to ConnectWise CloudConsole, a tool designed to simplify the management, monitoring, and billing of cloud services.
“The enthusiasm of ConnectWise partners for adding cloud-based capabilities is evident by the more than 300 active partner companies we already have managing over one million seats of Microsoft Office 365 subscriptions through CloudConsole,” says Craig Fulton, general manager, ConnectWise Business Suite. “The next logical step is to give them the capacity to also manage all their customers’ Microsoft Azure resources – including virtual machines, websites, SQL databases, and storage – directly from ConnectWise via a single pane of glass.”
Some of the new Azure support capabilities in CloudConsole include Proactive Monitoring, which enables ConnectWise partners to have ongoing access to the status of their customers’ Azure services via a central console. Billing has also been improved with built-in proration for service upgrades and automatic updates of billing details.
As more business applications and processes migrate to the Azure cloud platform, says Fulton, technology service providers need an intuitive tool like CloudConsole to reduce the complexity and time they spend managing, supporting, and billing their customers.