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March 24, 2020 |

Resources for Navigating the Coronavirus Crisis

The COVID-19 pandemic poses an unprecedented challenge to channel pros and their clients, as both adjust rapidly to new business pressures and the difficulties of working securely from home. Use the continually updated resources here to learn best practices from your peers, find free software for your customers, develop a COVID-19 action plan for your company, and more.

The COVID-19 pandemic poses an unprecedented challenge to channel pros and their clients, as both adjust rapidly to new business pressures and the difficulties of working securely from home. Use the continually updated resources here to learn best practices from your peers, find free software for your customers, develop a COVID-19 action plan for your company, and more.


In This Hub

In the Age of COVID-19, Paul Nebb is an “”IT First Responder””

March 17, 2020 |

In the first of an occasional series about how channel pros are coping with the Coronavirus outbreak, a New Jersey-based MSP shares best practices for supporting customers new to working from home.

Tekie Geek Taking a Proactive Approach to COVID-19 for Customers

March 18, 2020 |

As part of an occasional series about how channel pros are coping with the Coronavirus outbreak, this Staten Island, N.Y.-based MSP talks about helping customers work from home.

Lori Tisinai Wants Her Company, Customers, and Community Ready for “Stay at Home” Challenges

March 20, 2020 |

The Chicagoland channel pro is hustling to get clients ready for travel restrictions that go into effect in her home state tomorrow, while developing online resources that she and peers can use to support each other in difficult times.

Free Software and Services for Channel Pros and End Users Impacted by COVID-19

March 20, 2020 |

Bookmark this page for a continually updated list of free, limited-time software offers and other assistance from vendors of remote work, security, and managed services products.

How Channel Pro Luis Alvarez is Coping with the COVID Crisis

March 23, 2020 |

In this video interview from our sister publication IoT Playbook, a solution provider and MSP in northern California discusses the measures he’s taking to support customers.

3 Techniques for Introducing Effective and Secure Work-From-Home Policies

March 25, 2020 |

In this first-person account, a channel pro from the midwest shares lessons learned on getting clients ready for remote productivity.

Staying Secure Amid the Uncertainty

March 27, 2020 |

Businesses subject to compliance regulations need to take stock of their remote workers’ security posture and make sure proper controls are in place, says this Las Vegas-based cybersecurity and compliance expert.

Giving Customers a Crash Course in Virtual Meetings

April 1, 2020 |

BeckTek is helping customers get set up with Microsoft Teams as well as using it internally to coordinate with remote staff and keep a check on morale during the COVID-19 crisis.

MNJ Technologies Is Keeping People Social Despite Social Distancing

April 6, 2020 |

According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous.


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