News & Articles - Page 198

Announced at a time of accelerating vendor consolidation, the $1.6 billion deal adds a major security and backup player to a portfolio of holdings that already included Continuum, SolarWinds, and Bomgar, as well as a minority stake in McAfee.

Popular overseas and with large businesses, the Slovenian vendor’s flagship solution is now available in the U.S. and Canada at subscription-based rates designed to make it an affordable supplement to similar tools from RMM vendors.

The new offering is the first to combine Microsoft’s productivity and collaboration suite with SkyKick’s data migration and backup products in a single, subscription-priced SKU.

The distributor’s new “Training-Development-as-a-Service” program allows vendors to deliver e-learning, e-training, and partner enablement resources to their channel partners more easily.

In recent months, the IT management software vendor has rolled out “net promoter score” surveys and monthly executive reviews aimed at easing customer recruiting costs by boosting customer retention rates.

The new edition includes tools for defining and marketing service plans, as well as direct integration with ConnectWise and Autotask PSA software and a new Linux-based virtual appliance deployment option that dramatically lowers acquisition costs.

That’s according to the Usman Choudhary (pictured), the vendor’s chief product officer, who says that usability—especially on mobile devices—can be the single most important factor in a security system’s effectiveness.

The IT management software vendor also integrated the recently introduced product, which automatically discovers and backs up documents and other files on workstations, with its cloud-based RMM solution and added support for larger files.

Resellers who engage with the distributor via the Microsoft Cloud Solution Provider program will be able to find channel pros with complementary skills on Dynasource’s partner-to-partner talent-sharing marketplace.

The ITaaS solution provider says the tool will help MSPs estimate the cost of running IT in Azure.