Archive for Lisa Shorr

Ask yourself four questions before you choose what to wear to work.

As I sit at my kitchen table—I needed a change of scenery from my desk—I have three employees out sick with COVID and two are awaiting test results (and thus quarantining). Two-thirds of our employees have been infected, and my MSP’s experience over the past two years is becoming the global norm. I am praying […]

Connecting emotionally with how others are feeling will not only build strong bonds among your team member,but will strengthen client relationships too.

A rapidly growing construction company was fed up! Their current IT provider took several days to respond to phone calls and forever to set up computers for new employees. Their biggest frustration was constantly wasting time by repeating themselves thanks to the constant turnover of their IT vendor’s employees. Why didn’t anyone stay at their IT […]

Follow these 10 steps to better manage your service delivery and ensure business continuity and corporate growth.

Seven life and business lessons from a university president who overcame severe obstacles, via an MSP and channel pro image consultant.

Drive profits, revenue, and client “stickiness” with proactive services that provide value to your customers.

Make sure each word we utter to our clients, prospects, or employees is understood with zero misperception.

Follow these seven strategies for networking with humans to grow your business.

Learn the keys to being a leader who inspires.