Archive for Lisa Shorr
Beyond Sweatpants: Why Professional Appearance Still Matters for MSPs
Ask yourself four questions before you choose what to wear to work.
The Five Ways I Use Emotional Intelligence to Keep My MSP Strong Through the Pandemic
As I sit at my kitchen table—I needed a change of scenery from my desk—I have three employees out sick with COVID and two are awaiting test results (and thus […]
Key Soft Skill for 2021: Empathy
Connecting emotionally with how others are feeling will not only build strong bonds among your team member,but will strengthen client relationships too.
How We Landed An $8,000 MRR Deal During a Pandemic…And How You Can Too!
A rapidly growing construction company was fed up! Their current IT provider took several days to respond to phone calls and forever to set up computers for new employees. Their […]
Delegate, Don’t Abdicate
Follow these 10 steps to better manage your service delivery and ensure business continuity and corporate growth.
Maintain a Growth, not Fixed, Mindset
Seven life and business lessons from a university president who overcame severe obstacles, via an MSP and channel pro image consultant.
Shift Gears to the XaaS Model to Accelerate Success
Drive profits, revenue, and client “stickiness” with proactive services that provide value to your customers.
5 Voice Strategies to Get Your Contract Signed, Not Declined
Make sure each word we utter to our clients, prospects, or employees is understood with zero misperception.
The ‘Other’ Networking
Follow these seven strategies for networking with humans to grow your business.
Four Lessons to Becoming a Respected Leadership STAR!
Learn the keys to being a leader who inspires.