News & Articles - Page 114

Sprawl can drain IT resources and money. Here are the best ways to help your customers manage it.

A new XaaS configuration tool and outsourced help desk service are the latest additions to an integrated set of offerings designed to help traditional VARs replace one-time product sales with service-oriented recurring revenue.

Cloud-based contact-center-as-a-service (CCaaS) solutions are an appealing option for SMBs and a potential opportunity for channel pros.

Building a successful cloud practice can set you up for success by making your clients flexible, scalable, and adaptable, while adding value to your portfolio.

The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.

In the wake of an attack affecting an estimated 50 to 60 MSPs, the IT management vendor expects to begin restoring service tomorrow, according to CEO Fred Voccola (pictured).

Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more.

With demand for its software growing in end user IT departments, the company is expanding benefits and lowering requirements for VARs and MSPs who resell its RMM solution, according to Chief Revenue Officer Dean Yeck (pictured).

Automation helps you keep up with increasingly sophisticated threats, making your security practice more efficient while improving customers’ security posture.

He’s the MSP-only UCaaS vendor’s first COO ever, and a key element in larger near-term plans to double the company’s workforce and expand its portfolio.