Topic: Managed Services - Page 186

When a clear successor doesn’t exist, look for the buyer type that best suits your goals and expectations.

Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.

Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.

How channel pros can reduce the odds of a rogue employee wreaking havoc with their clients.

The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.

Under new rules in effect immediately, the managed services vendor will no longer automatically renew one-year subscriptions for three years.

Use client metrics like profitability, tech support time, willingness to accept advice, and how they treat your staff to weed out those who pose more trouble than they’re worth.

You know what they say in New Hampshire. Live free or die! Or maybe try the skiing and visit the beaches instead. It’s a lovely place. But before you go, please join Matt, Rich, and returning guest host Randolph Carnegie, of Ken-Kor Consulting, as they discuss Augmentt’s new security alerting functionality, the latest winner of the Cecilia Galvin Scholarship, and the results of this year’s Readers’ Choice Awards—live from CompTIA’s ChannelCon event!

An acquisition can start an exciting new chapter for a managed service provider, but only if it’s done right.

In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design.