Topic: Managed Services - Page 139
NinjaRMM Ships VMware Monitoring Feature and All-New Mobile App
Version 4.3 of the company’s remote monitoring and management system, which is available now, also lets technicians roll out Windows feature and driver updates automatically.
ConnectWise Launches Security Information Sharing Consortium for Managed Services Vendors
Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses.
Liongard Adds Change Management to Automated Documentation Solution
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation.
Acronis Introduces Security Assessment, Awareness Training, and Incident Response Services
Sold under the new Acronis Cyber Services brand, the three offerings are part of a larger effort by Acronis to reinvent itself as a “cyber protection” vendor offering backup and security together rather than backup alone.
Toronto Hosts ASCII Success Summit
The two-day event offered sessions on growing an MSP business, transitioning to managed security services, and increasing monthly recurring revenue opportunities.
ADTRAN Unveils Network Switch Line for VoIP, Wireless, and Video Surveillance
The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.
Pulseway Enhances Two-Factor Authentication and Will Make Using It Mandatory
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications.
Intermedia Acquires Cloud Contact Center Provider Telax
By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.
Harmony and ServiceTree Are Taking a Slow and Steady Approach to the PSA Market
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.
Buffalo Americas Announces Remote Management Tool for NAS Devices
Available free of charge, the forthcoming cloud-based solution lets MSPs administer an entire fleet of storage units from the vendor’s TeraStation product family through a single console for the first time.
Company Spotlights
