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Jonathan Browning
Archive for Jonathan Browning - Page 11
EXCLUSIVE INTERVIEW: Dell’s New Chief Partner Officer Denise Millard Gets Candid on AI
Dell’s new chief partner officer believes that 2024 is the year that artificial intelligence becomes “real” for businesses and consumers alike.
How to Bridge the Digital Transformation Gap: An Interview with Ciaran Chu of ConnectWise
Here’s some advice on how MSPs can best get clients “unstuck” from their digital transformation journey.
4 Key Stats in the New Zendesk 2024 CX Trends Report
Get the key statistics from this year’s CX Trends Report.
Nine Minds’ CEO: Alga Pro Saves Upwards of 50% on Support Ticket Time, Boosts MSP Profits
Nine Minds’ latest innovation, Alga Pro, leverages AI to dramatically improve MSP efficiency and enhanced profitability.
EXCLUSIVE INTERVIEW: Pax8’s Ryan Walsh Shares Why Its Cloud Commerce Marketplace is Revolutionizing Managed Services
Pax8’s channel chief talks about its inclusion in a highly touted Forrester Report, and the company’s passion for helping the IT channel grow.
4 Ways the ChannelPro Advisory Group is Shaping the MSP Industry
Learn about the four mandates that these members have taken on and how they will impact our audience.
DMARC Advantages: How Modern Email Security Can Unlock MSP Growth
EasyDMARC CEO & Co-Founder Gerasim Hovhannisyan shares why 2024 will be a pivotal year for email security and MSPs.
Letter from the Editor: Embracing the New Chapter
My love for the channel and journalism led me here — to a place that is evolving just as fast as the industry itself.
Becoming a Cloud-Ready MSP: 5 Key Things to Know — Plus the Most Important Consideration of All
Adding cloud services can help MSPs stay competitive, differentiate them in a crowded marketplace, and offer a major value add to existing SMB clients.
Future-Proofing MSPs: Embracing Security and Trust in an Age of Mergers
How to navigate turbulent market conditions and foster strong customer relationships to ensure the stability of your MSP business.