Archive for Anjali Fluker - Page 3

Inside ConnectSecure’s approach to helping MSPs strengthen security services while improving customer trust and retention.

From back-office operations to security awareness, vendors say AI can help MSPs improve efficiency, profitability and customer value in ways that go well beyond faster ticket resolution.

As AI reshapes managed services, this year’s conference is placing greater emphasis on practical education, peer collaboration and member-driven programs.

An acquisition leads the channel headlines for the week. Plus, there’s research from Kaseya, Barracuda andCynomi; new partner programs and products; and plenty more.

Five practical ways MSPs can grow without sacrificing customer service, margins, or culture.

As MSPs rush to help customers navigate AI adoption, here are some new training resources, peer-learning opportunities and industry standards.

Founded by channel veterans, CloudCapsule aims to help MSPs translate security findings into customer conversations, recurring services and business growth

As hiring becomes harder and margins tighten, ConnectWise is betting automation — and its Predictive Intelligence strategy — will carry the next phase of service delivery.

From product rollouts to partner enablement, the conference underscored a growing push to operationalize AI across MSP businesses.

At Pax8’s Beyond 2026 conference, executives said new tools, services and training programs can help partners monetize agentic AI. But they need to move fast, before competitors seize the opportunity.