AI is helping businesses work faster, but it is also giving cybercriminals new ways to scale attacks and creating risks many organizations cannot yet see or control. In this episode of ChannelPro’s Stack Up, Raymond Neff, senior sales engineer at ESET North America, explains how AI agents, malicious AI skills, data exposure and shadow AI are reshaping the threat landscape. He also explores how MSPs can leverage the ESET PROTECT Platform to help customers adopt AI more safely, reduce security complexity and turn AI resilience into a stronger service offering and growth opportunity.
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About Raymond Neff
Raymond Neff is a senior sales engineer at ESET North America with more than 11 years at the company. Drawing on extensive technical and cybersecurity expertise, he works closely with customers and channel partners to understand their security challenges, evaluate potential solutions and build stronger cybersecurity strategies that support business growth.
About ESET
ESET is a global cybersecurity vendor that helps MSPs and MSSPs deliver layered protection through the ESET PROTECT platform. Its portfolio spans endpoint security, XDR, MDR, threat intelligence, email security, vulnerability and patch management and other services, with centralized administration and integrations for common PSA, RMM, SIEM and SOAR tools. ESET also supports service providers with onboarding, training, sales resources and technical support designed to simplify operations and help partners scale their security offerings.
