One way identity companies can help MSPs and their customers achieve DevOps and cloud-first goals is through container technologies such as Docker and Kubernetes. These technologies allow software to be easily deployed on any cloud while simplifying software lifecycle management.
Some companies do not have DevOps expertise, but still are looking for advanced identity services to achieve cloud-first initiatives. This is where MSPs should seek customized options that combine the benefits of advanced, highly configurable identity and access management (IAM) capabilities while wrapped in a dedicated cloud environment with data and resource isolation. This option frees up companies from running the infrastructure and the software platform, so there is no need to hire DevOps experts who can be hard to find.
And of course, identity as a service (IDaaS) can help companies seeking as-a-service, cloud-based subscription models for IAM. IDaaS can contain a range of services, but typically includes single sign-on (SSO), multifactor authentication (MFA), and directory services that provide customers with simple and cost-effective IAM capabilities.
There is a lot for MSPs to consider while looking to achieve a cloud-first mandate for customers’ identity platforms. It is critical to strike the right balance of agility and security for customers’ needs. One thing is for certain: Cloud-first environments and identity management will go hand-in-hand, no matter which approach you choose.
JASON OELTJEN is director of product management at Ping Identity.