Ignacio Lopez, founder of Work-Smart.ai, tackles three key questions about AI services, oversight and compliance. We asked:
- What’s an AI service that MSPs aren’t selling but should?
- How should MSPs test whether their automations are actually working instead of merely running?
- Do you foresee compliance requirements tightening around AI usage?
Meet Ignacio Lopez
Ignacio Lopez is the founder of Work-Smart.ai in Miami. He works as a fractional head of AI for family offices, wealth firms and family-owned companies, setting up AI so it is controlled, documented and ready for an auditor. Before Work-Smart he was a senior product manager at Kaseya on VSA and an information risk manager at JP Morgan.
About Work-Smart.ai
Work-Smart.ai provides fractional AI leadership and hands-on implementation for businesses seeking to put AI to practical use, helping clients identify operational bottlenecks, organize business data and build AI assistants, reporting systems and automated workflows, with services spanning assessments, governance, employee training and ongoing optimization. Its clients include wealth management firms, legal practices, construction companies and other small and midsized businesses.
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