Continuum, a provider of fully integrated managed IT services solutions, has launched MSPedia, a collection of product-agnostic, educational articles with information relevant to managed IT services. This resource currently has seven comprehensive articles on various topics ranging from remote monitoring and management (RMM), network operations centers (NOC) and backup and disaster recovery (BDR) to help desk services, security, and mobile device management (MDM) with more to be added in the near future.
“As the industry continues to change and grow, we continue our commitment of making a wide variety of cutting-edge, educational resources available to ensure our partners continue to lead the industry,” says Jeanne Hopkins, senior vice president and CMO at Continuum. “We have designed MSPedia to be the reference hub for managed IT services so our MSPs have a guide for industry related terms with links to additional information when assisting their clients.”
Each article contains various sections including an overview, history and challenges, benefits to the technology, links to related eBooks, and external sources. MSPedia is designed to provide a starting point for MSPs when needing more information about various technologies and industry related terminology.
To access MSPedia, visit: http://www.continuum.net/msp-resources/mspedia.
