MSP Technology News Headlines
Flashpoint’s new AI-powered threat intelligence capabilities lead this week’s headlines. But we have lots of other interesting technology news from all over the industry. From security products to AI-enhanced solutions to acquisitions to telling industry reports, you’ll need to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
Flashpoint Unveils AI Summarization for Search and Investigations at Black Hat USA 2025
Flashpoint’s new AI-powered threat intelligence advancements accelerate high impact workflows, improving analyst efficiency by delivering clear, actionable insights in real time.
Key benefits from the press release:
AI Summarization for Search
- Works to distill thousands of posts into clear, actionable insight in seconds
- Brings the power of GenAI directly into analysts’ threat research workflows
AI Summarization for Investigations
- Transforms investigation from an evidence-collection point into a dynamic, insight-generating engine
- Automatically produces concise, reference-backed summaries of the key findings from data saved within an investigation
➡️ Read more in Flashpoint’s new blog: The Future of Threat Intelligence: Meeting the Moment with Purposeful AI
SentinelOne to Acquire Prompt Security to Advance GenAI Security and Agent Security Strategy
Industry-first AI runtime security gives IT and security teams visibility, confidence and control over AI use without slowing innovation and productivity gains.
Key quote from the press release:
“AI is the most transformative force in the world today, but without security, it becomes a liability. With Prompt Security, we’re making it possible for every company to fully embrace GenAI and agentic AI without compromising safety and security. This is the foundation for secure AI adoption at scale.” — Tomer Weingarten, CEO, SentinelOne
LastPass Debuts SaaS Protect to Help SMBs Stop Employees from Using Unapproved SaaS and AI Apps and Weak Credentials
New feature builds on SaaS Monitoring by empowering IT admins and business leaders to act when apps are identified as unapproved, misused, or pose extra risk.
Key business benefits from the press release:
- Real-time SaaS Governance: Quickly restrict access to unsanctioned or high-risk SaaS apps and guide user behavior with custom warnings.
- Audit-ready Compliance: Generate governance reports with SOC 2 and other compliance frameworks in mind.
- SaaS Cost Optimization: Identify duplicate or over-licensed apps to help reduce spend and tech sprawl.
BARRACUDA REPORT: 1 in 3 Ransomware Victims Hit Multiple Times as Security Gaps Persist
The Barracuda Ransomware Insights Report 2025 shows ransomware thrives in complex and fragmented IT security environments.
Key figures from the press release:
- 31% of ransomware victims were affected multiple times in the last 12 months as gangs exploited ineffective defenses and security fragmentation.
- 74% of repeat victims said they juggle too many security tools.
- 61% said their tools don’t integrate, disrupting visibility and creating blind spots where attackers can hide.
➡️ See the full report.
➡️ Read more in Barracuda’s related blog post: Why Ransomware Attackers Keep Coming Back for More
ConnectSecure Launches Professional Services Suite and Boot Camp to Help MSPs Build Profitable Vulnerability Management Practices
New offerings include onboarding, training, and expert consulting to maximize platform value and accelerate partner success.
Key offerings from the press release:
- Free Platform Onboarding for all new partners to ensure a fast, effective start
- ConnectSecure Certified Administrator (CSCA) Boot Camp, a four-day, 12-hour course focused on mastering the platform’s architecture, features, and best practices
- Vulnerability Management Program Workshop for MSP leadership, covering strategy, policy, packaging, and legal frameworks
- ConnectSecure Virtual Administrator, a tiered consulting service that gives MSPs expert help with platform management
- Deep Dive Sessions on critical topics like agent deployment, network scanning, and sales growth via prospect assessments
- Legal Support for cybersecurity practice
Next-gen Firebox Tabletop Series from WatchGuard Brings Flexible, Powerful, and Future-ready Firewalls to MSPs
WatchGuard’s new T Series Fireboxes provide intelligent firewall security, AI-powered threat detection, and eco-conscious hardware. It gives MSPs stronger threat protection with less complexity and waste.
Key quote from the press release:
“We worked closely with our MSP community to build these next-gen tabletop appliances for the real-world needs of mid-market organizations. We’re combining the increasing value of our founding product, the Firebox, with ongoing platform advancements, like AI-driven XDR, to ensure that partners and their customers can operate in a faster, more connected world. It’s stronger security, simple management, and zero surprises, all packaged in a powerful red box.” — Jay Lindenauer, vice president of network security, WatchGuard
BeyondTrust Expands Identity Security Insights Solution, Launches Phantom Labs
The global independent leader in identity security unveils two significant capabilities that push the boundaries of identity threat detection and mitigation.
Here are BeyondTrust’s announcements:
- BeyondTrust Research Exposes Hidden Privilege Threats: Secrets Are the New Identity Crisis Awaiting Agentic AI
- BeyondTrust Accelerates Identity Security Innovation and Research Momentum with Launch of Phantom Labs
New N‑able Report Underscores Escalating Cyber Threats Facing SMBs
New data indicates that cybercriminals are targeting small- to midsized businesses, underscoring the need for unified cyber resilience.
Key findings from the press release:
- Cybercriminals are targeting SMBs more than ever. Attackers are no longer skipping over smaller businesses. In fact, they’re increasingly targeting them.
- AI is supercharging social engineering. Attackers are leveraging generative AI to create convincing phishing messages that resemble real people and writing styles. Certain messages are even able to fool the most tech-savvy of employees.
- Ransomware still is a significant threat. The pervasive impact of ransomware accounted for nearly 1.9 million detections in the first half of 2025 observed by the team.
➡️ See the full 2025 Annual Threat Report: SMBs in the crosshairs.
Arctic Wolf Introduces New Integrations at Black Hat 2025
Arctic Wolf expands to further support solutions from Microsoft, Oracle, OneLogin, and CyberArk. It also strengthens platform leadership.
Here are Arctic Wolf’s announcements:
- Arctic Wolf Enhances AI-powered Aurora Platform with New Integrations Across Endpoint, Cloud, and Identity Security
- Arctic Wolf Aurora Platform Continues to Delight Customers and Partners as Global Momentum Accelerates
Build IT LIVE 2025 Redefines MSP Leadership with AI by Design: A Transformational 3-Day Summit Comes to a Triumphant Close
AI-driven leadership frameworks, industry-defining keynotes, one-on-one coaching, and immersive workshops converge at Build IT LIVE 2025, the channel’s most impactful event of the year.
Here are highlights from the event:
- AI by Design: From technology platforms to peer discussions, this overarching model was designed to help MSP leaders shift from reactive management to proactive, intelligence-first leadership.
- Systems for Scalable Leadership: IT By Design unveiled its Leadership Operating System, a framework built on training, templates, and tools to align people, performance, and culture. Through Team GPS and AI-native peer groups, MSPs can use it to drive strategic growth, boost enterprise value, and build businesses that meet both client and personal goals.
- Breakouts That Delivered Results: Breakout tracks on leadership, growth, and AI gave MSPs actionable strategies to build trust, scale responsibly, and turn AI into a competitive edge, complete with ready-to-use templates and execution frameworks for immediate implementation.
- Immersive Hospitality and Real-time Coaching: An immersive workshop on emotional intelligence and service design showed MSPs how to elevate customer experiences, while the Coaching by Design program delivered over 75 one-on-one sessions with expert coaches, giving leaders personalized strategies for scaling, AI adoption, team alignment, and leadership growth.
➡️ Want more? ChannelPro’s Joel Zaidspiner was on the ground at Build IT Live.
Blackpoint Cyber and CyberFOX Announce Strategic Partnership to Deliver End-to-end Identity and Threat Protection
Bundled solutions combine privileged access management (PAM) with managed detection and response (MDR) to help MSPs simplify compliance, reduce risk, and respond to threats faster.
Key quote from the press release:
“At CyberFOX, we believe security should be effective, affordable, and easy to manage. By partnering with Blackpoint, we’re giving our partners the ability to consolidate tools, reduce alert fatigue, and improve incident response, all while protecting privileged accounts and credentials. We’re excited to deliver this ‘better together’ experience to our growing partner ecosystem.” — Adam Slutskin, chief revenue officer, CyberFOX
Apiiro Launches Industry-first AI Agent for AppSec that Delivers AutoFix Tailored to Your Environment
AutoFix Agent integrates seamlessly into developer IDEs, leveraging critical, unique data other platforms simply can’t deliver to fix design and code risks based on organizational security policies, standards, and runtime context.
Key quote from the press release:
“AI coding assistants have transformed developer productivity, but they lack critical context, like code assets inventory, software architecture, security policies and standards, compensating controls, runtime environment, and business impact. As these ungoverned tools outpace AppSec teams, they introduce real risk. Apiiro’s AutoFix Agent goes beyond detection to fix risks intelligently, with the same context application security and risk management teams use to make informed decisions.” — Idan Plotnik, co-founder and CEO, Apiiro
Cloudera Data Services Brings Private AI to the Data Center
Cloudera removes barriers to AI adoption by allowing organizations to run AI on their own data behind their firewall.
Key capabilities from the press release:
- Cloudera AI Inference services, accelerated by NVIDIA, on premises is one of the industry’s first AI inference services to provide embedded NVIDIA NIM microservice capabilities. Cloudera now brings its ability to streamline the deployment and management of large-scale AI models to the data center. This secure and scalable engine helps deploy and manage the AI production lifecycle, right in the data center, where data already securely resides.
- Cloudera AI Studios on premises democratizes the entire AI application lifecycle, offering low-code templates that empower teams to build and deploy GenAI applications and agents.
Soracom Partners With Intelisys to Expand Advanced IoT Cellular Connectivity for Channel Partners
The new partnership will create opportunities in IoT connectivity.
Key quote from the press release:
“Partnering with Intelisys opens the door for their extensive network of technology advisors to solve complex customer problems with our advanced global IoT coverage, single-platform management, and cloud integration capabilities to businesses worldwide. Together, we’re making it easier for partners to innovate, grow, and thrive in the connected world.” — Richard Halliday, head of sales, partnerships & technical services, Americas Region, Soracom
Cohesity Launches New Partner Program to Accelerate Partner Success
Dramatically enhanced program streamlines engagement and empowers partners to fuel profitable growth, technical strength, and differentiation.
Key quote from the press release:
“The Cohesity Aspire Partner Program reimagines how we do business with partners and enable them to succeed. We’ve taken a future-forward approach. This empowers faster growth, profitability, and opportunities to stand out in today’s competitive market. It also provides flexibility for partners to ease into emerging technologies like AI or make future shifts in their business model. Just as important, we’ve intentionally designed Aspire with customers in mind to ensure they have complete confidence in knowing their solution is being provided by a proven and trusted Cohesity partner.” — Mike Walkey, senior vice president, global partner sales, Cohesity
NiCE and RingCentral Extend Partnership to Accelerate AI-driven Customer and Employee Experiences
Building on a decade of collaboration, the renewed partnership strengthens integrated AI-powered UCaaS and CCaaS solutions to transform customer engagement.
Key impact from the press release:
- The joint commitments from the partnership, which dates back to 2015, include go-to-market, sales, onboarding, and post-sales engagement.
- Both companies work closely to strengthen their presence within the channel partner ecosystem.
- The two companies are helping organizations modernize the customer experience through deeply integrated, AI-first communications and contact center technologies.
Images: iStock, Flashpoint, Barracuda, N-able
