Articles referenced in this episode:
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Michigan man says son, 6, ordered $1K in food from Grubhub
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†

WWW: acer.com
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Articles referenced in this episode:
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Michigan man says son, 6, ordered $1K in food from Grubhub
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†
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