Articles referenced in this episode:
Listen to the 5 Minute Roundup podcast!
†
†
†
†
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.
Location
333 West San Carlos Street
San Jose, California 95110
United States
San Jose, California 95110
United States
WWW: acer.com
ChannelPro Network Awards
hello 2
hello 3
Podcast
August 13, 2021 | ChannelPro Network
ChannelPro 5 Minute Roundup for the Week of August 9th, 2021
Erick and Rich discuss why hiring good employees is so hard today, why that trend makes retention critical, why you should (almost) never customize service agreements, and why you should also never bite an Olympic gold medal.
††††Related Podcasts, Resources
ConnectWise to Acquire zofiQ to Accelerate ‘Age of Autonomous Service’ for MSPs
January 20, 2026 | Anjali Fluker
ConnectWise MSP partners will be able to access zofiQ’s agents directly inside PSA workflows to automate triage, routing, documentation, resolution steps, and ongoing process optimization.
5 Internal AI Workflows Every MSP Should Test in 2026
January 20, 2026 | ChannelPro Network
Unlock the benefits of AI workflows for MSPs. Discover how to enhance efficiency and streamline operations with AI today.
FREE DOWNLOAD: MSP Risk and Compliance Starter Kit
January 16, 2026 | ChannelPro Network
Strengthen your policies to turn legal challenges into trust-building advantages for your business.
How Do I Effectively Promote My MSP On Google in 2026?
January 15, 2026 | Michael Siggins
Maximize your online presence. Promote your MSP on Google through optimized profiles and structured data that attract clients.
How Operational Discipline in AI Helps MSPs Stand Out
January 15, 2026 | Brian Harmison
Operational maturity matters more than AI tools alone. See how it can help your MSP improve client outcomes.
Free MSP Resources
Business Tools
Business Tools
White Paper
Editor’s Choice
Your Picks for Best Security Solution, Best in Show, and More. ChannelPro’s Annual Event Awards Are Back!
January 5, 2026 | Jonathan Browning
Find out which vendors were most-awarded during ChannelPro’s 8 in-person regional conferences!
FREE Self-Assessment: The MSP Culture Health Checkup
December 26, 2025 | ChannelPro Network
Steps for building a strong culture and a resilient, thriving team
The Cybersecurity Market Trends MSPs Can’t Afford to Ignore in 2026
December 17, 2025 | Yu Ling Lok
Discover the evolving cybersecurity market trends for 2026 and how human behavior impacts security strategies for MSPs.
Strange But True Tales of an Ethical Hacker (Who Might Be the Pest Control Guy)
December 16, 2025 | Matt Whitlock
What do a pizza guy, an exterminator, and a fake employee badge have in common? According to one ethical hacker, they’re all potential security breaches.
MSP Answer Center
November 6, 2025 | ChannelPro Network
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.