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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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March 18, 2021 |

Exclusive Networks to Introduce Everything-as-a-Service Subscriptions in North America Soon

X-OD, the value-added distributor’s subscription-based online ordering platform, will become available to U.S. and Canadian partners following a successful overseas rollout in the second quarter of the year, according to CEO Jesper Trolle (pictured).

Exclusive Networks plans to introduce X-OD, its subscription-based online ordering platform, in North America during the second quarter of the year.

The value-added distributor, which specializes in security and cloud computing, discussed that and other plans during a media briefing led by Jesper Trolle, the company’s CEO since last September.

“We’re helping our partners digitally transform their business and transition to the subscription economy,” Trolle says.

Launched in Europe last October, X-OD (the name stands for “Exclusive Networks On Demand”) is designed to help traditional hardware and software resellers meet rising demand among end users for everything as a service. According to Trolle, the tool has been popular among Exclusive Networks partners.

“We’re seeing this business growing at 5x the rate of our overall business with frankly no signs of slowing down anytime soon,” he says.

Andy Travers, Exclusive’s executive vice president of worldwide sales and marketing, expects partners in the U.S. and Canada to appreciate X-OD’s intuitive interface and support for more than just traditionally subscription-priced offerings like software and services.

“We can transform a hardware offer into a subscription as well,” he says.

Partners making the move to an annuity-based business model can also draw on financing from Exclusive Networks to compensate for the impact that transition often has on cash flow, according to Barrie Desmond, the distributor’s senior vice president of marketing and communications.

“A lot of the roadblock to this digitization of the channel is the cost,” he says. 

Future iterations of X-OD will include support for white labeling as well.

Subscription pricing via X-OD is one of Exclusive’s three chief priorities at present. Helping partners cash in on increasing need for development / security / operations (DevSecOps) among creators and operators of cloud-based solutions is another. The company acquired distributor Nuaware, which specializes in DevSecOps and containerization, last November to jumpstart that pillar of its strategy. According to Trolle, cloud-native workloads impose security requirements that make expertise of the kind Nuaware provides essential. 

“There are new and different skillsets and sometimes new vendors needed to deal with that,” he says.

Global spending on DevSecOps solutions and services will grow at a more than 30% CAGR through 2028 to nearly $30 billion, according to Adroit Market Research. To capitalize on the trend, however, newcomers to the space must master the nuances of building and maintaining relationships with developers, rather than IT professionals and decision-makers. 

“Buyers for this type of technology tend to be somewhat different than the buyers that are buying traditional network security,” Trolle says, adding that Exclusive Networks is currently training both its partners and employees to recognize and address those differences.

Specialization in fields beyond DevSecOps is the third of Exclusive’s current focus areas. The security vendor ecosystem and threat landscape are continually growing more complex, Trolle notes. 

“Frankly, it puts pressure on everyone to make sure we stay up to date and we have the right technical skills to configure properly the right solutions to protect customers.” Most solution providers can’t afford to invest in a wide range of specialized capabilities though, Trolle continues. Exclusive Networks helps them plug those gaps through its product catalog as well as its outsourced professional services and managed security offerings.

Exclusive Networks grew revenue 8% in 2020 despite economic headwinds from the coronavirus pandemic, and independent of balance sheet contributions made by Nuaware and the two other companies Exclusive acquired last year, Veracomp and JJNET. It also added 450 employees to its payroll and grew its worldwide partner network to more than 18,000 members.

Trolle anticipates continued growth in Exclusive’s core markets this year. While massive purchasing of webcams, monitors, and other work-from-home computing gear in the last 12 months may reduce spending in those segments going forward, he noted, demand for the cybersecurity offerings Exclusive sells is comparatively immune from refresh cycles.

“It’s been accelerated by COVID, but I don’t believe we’re going to see it slow down anytime soon,” Trolle says. “Security is going to be at the front and center of IT.


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