In this installment of Peer to Peer: Off the Cuff, we’re talking with Beth Burnside, owner of CMIT Solutions of Erie, a managed services provider in Erie, Pa. Beth was featured in the November issue of ChannelPro, and she shared some advice about why MSPs need to think big to position themselves for the long term. In this interview, Beth offers three tips on how she is guiding her company for success both today and down the road, and explains how an early job at a candy maker sweetened her path to running an MSP business. To read Beth’s complete story, go here.

Location
San Jose, California 95110
United States
WWW: acer.com
ChannelPro Network Awards
Cybersecurity
Video
Peer to Peer: Off the Cuff with Beth Burnside
Beth Burnside, owner of CMIT Solutions of Erie, talks about why MSPs need to think big, and how an early job gave her a “sweet” taste for business success.
Related Resources, Video
Key channel headlines: Kaseya unveils MSP success, ConnectWise debuts Predictive Intelligence, Claude Fable 5 goes mainstream and more
Kaseya’s MSP Success, ConnectWise and Anthropic headline this week’s MSP roundup as vendors push deeper into AI-powered services and more.
Experts weigh in: Cybersecurity pricing and packaging strategies for MSSPs
We share the secrets to pricing and packaging cybersecurity services to enable long-term MSSP growth.
Pax8 Beyond 2026 takeaway: The time to shift from agentic AI awareness to action is now
From product rollouts to partner enablement, the conference underscored a growing push to operationalize AI across MSP businesses.
How MSPs can move from AI experimentation to recurring revenue
At Pax8’s Beyond 2026 conference, executives said new tools, services and training programs can help partners monetize agentic AI. But they need to move fast, before competitors seize the opportunity.
How do I build an MSP referral program that truly works?
Create a referral program that works for your MSP. This guide offers tips on structuring, launching, and sustaining a program.
Free MSP Resources
Editor’s Choice
Anthropic’s Claude Fable 5 brings Mythos-class AI to the public, guardrails included
Anthropic has released Claude Fable 5, its most capable generally available AI model yet and the first public taste of Mythos.
Autotask PSA: One solution to run your IT business
Autotask PSA helps IT teams centralize day-to-day operations in a cloud-based platform built for visibility and efficiency.
Why your MSP’s AI strategy isn’t working and 5 ways to fix it
ScalePad CEO Chris Day shares tips on how you can create a winning AI strategy for your own business.
MSP Answer Center
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.
Free download: The MSP guide to achieving real AI operational value
Download this guide to gain a practical framework for evaluating AI opportunities and reducing operational bottlenecks.










