Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


ChannelPro Network Awards

hello 2
hello 3


June 1, 2020 |

Zyxel Unveils High-Speed Additions to USG Firewall Family

The new USG FLEX line, Zyxel says, provides up to 125% of the system performance and 500% of the security performance of earlier USG models. Management of the new products via the vendor’s Nebula Cloud Networking Solution is due later this year.

Zyxel has added a trio of firewalls to its mid-range USG line that are designed to offer a significant performance boost at competitive prices.

The USG FLEX 100, USG FLEX 200, and USG FLEX 500, which are scheduled to reach market later this month, provide up to 125% of the system performance and up to 500% of the unified threat management performance of earlier USG models, according to David Soares, vice president of North American sales at Zyxel. That kind of throughput is a necessity, he adds, for SMBs eager to capitalize on the higher-capacity broadband connections many of them have switched to in recent years.

“You don’t want the firewall to become a bottleneck to the business taking advantage of those faster internet speeds,” Soares says.

Soares credits the FLEX line’s performance edge over earlier USG units partly to hardware upgrades and partly to software improvements, including new file hashing techniques that spot malware in network traffic more efficiently. The new systems also pay differentiated attention to incoming traffic based on its source IP location. “If it’s a trustworthy source, then performance throughput is going to be a bit better,” Soares notes.

USG FLEX firewalls also support the Cloud Query service that Zyxel rolled out early last year, which uses artificial intelligence informed by multiple third-party malware databases and input from Zyxel firewalls in the field to classify and rank threats for appropriate action.

Other features in the new products are designed to accommodate the needs of businesses that are planning to allow—or require—employees to work remotely even after stay-at-home orders introduced in response to the coronavirus pandemic begin expiring. The new devices all support IPsec, SSL, and L2TP over IPsec VPN connections, for example, as well as zero configuration deployment. Their built-in wireless access point controller, meanwhile, enables technicians to perform management tasks without help from an external controller.

All three USG FLEX models are available with or without a bundled package of UTM security software. The USG FLEX 100 sells for $259.99 without the software and $374.99 with it. The USG FLEX 200 is available hardware-only for $429.99 or $579.99 with the software. The top of the line USG FLEX 500 lists at $599.99 without software and $799.99 with the bundle.

Buyers who prefer to use some but not all of the features in Zyxel’s UTM bundle can also purchase licenses individually to features such as web filtering, anti-malware, and email security. Users of earlier USG firewalls can migrate their current software licenses to new USG FLEX units at no extra cost.

The USG product family sits between Zyxel’s entry-level VPN firewalls and top-tier ATP lineup. It provides spam filtering, phishing protection, and other safeguards that VPN models lack but doesn’t offer the sandboxing capabilities included with ATP units. According to Soares, the USG portfolio, which is the company’s most popular, is typically the recommended option for businesses with up to 300 users.

Zyxel has no immediate plans to discontinue any of its existing USG offerings, but sees the USG FLEX 100 as a likely eventual replacement for the USG40, the USG FLEX 200 as a likely replacement for the USG60, and the USG FLEX 500 as a probable replacement for the USG110 and USG210. Sales of the earlier firewalls will determine whether or not they continue to be available.

“If the market still demands the old products as well, of course we’ll continue to make them,” Soares says.

A significant update to the USG FLEX family, due toward the end of the year, will allow administrators to manage the firewalls through Zyxel’s Nebula Cloud Networking Solution, which currently supports switches and access points only.

“Our channel partners have been managing the switches and the access points in one way and then having to manage the security in a separate way,” Soares observes. “Now they’ll be able to do everything in one platform.”

Zyxel updated Nebula early this year. Recent additions to the company’s firewall catalog include the ZyWALL ATP100, which is targeted at organizations with up 25 users.

Editor’s Choice

ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them

May 17, 2024 |

The day-and-a-half event at the DoubleTree by Hilton in Pikesville, MD, featured business-enhancing educational sessions, networking opportunities, and a detailed look at cutting edge technology from leading vendors.

Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina

May 15, 2024 |

Verizon seeks to build relationships with IT services providers based on partnership, innovation, and support.

Deepfakes + Generative AI = Major Problems for Business

May 14, 2024 |

Deepfakes that can’t be distinguished from reality threaten to shatter the fundamental hierarchy of human trust and impact businesses.

Related News

Growing the MSP

Explore ChannelPro


Reach Our Audience