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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
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Press Releases

March 24, 2017 |

Tommy Wald joins Xcellerate in CEO role

AUSTIN, Texas, March 21, 2017 /PRNewswire/ — Recently launched MSP accelerator company Xcellerate has appointed Austin-based Tommy Wald to the position of President and CEO responsible for all North American operations.

AUSTIN, Texas, March 21, 2017 /PRNewswire/ — Recently launched MSP accelerator company Xcellerate has appointed Austin-based Tommy Wald to the position of President and CEO responsible for all North American operations.

Well known and highly regarded in the North American IT community, Tommy Wald is a pioneer in the development of the modern IT managed services provider (MSP). Wald built up his own MSP, RIATA Technologies, and sold it to White Glove in 2011. He became CEO of the combined company, which was the largest MSP in Texas at the time. Wald exited in 2013, following the sale of the business to Ricoh-owned MindSHIFT. He then set up his own angel investor and MSP mentoring company, TW Tech Ventures.

Wald says his move to Xcellerate is an opportunity to follow through on his passion, which is helping small MSPs ‘break out’ by giving them access to a full range of services to develop and grow their businesses.

“Xcellerate launched into the North American market last year with a complete blueprint for how to plan, manage and grow an MSP. It brings a real business acceleration focus to MSPs looking to grow and develop their business, using the most innovative and efficient processes and platforms,” Wald says.

“Xcellerate is a potential game changer for MSPs. Our approach is based on standardization, optimization and automation. We have the knowledge and expertise, and provide proven best practices, processes, training and tools, spanning every area of an MSP’s operations and service delivery – from staffing, to marketing and sales, operations, financial and leadership – for an MSP to successfully build a profitable, sustainable business.

“The key difference between Xcellerate and other MSP improvement services out there is that while others help with business improvement in specific areas, Xcellerate addresses the whole MSP business.

“Xcellerate is what I needed when I was setting out in the MSP business. Over the past few years, I’ve been mentoring and coaching other MSPs and I realized there are common voids in their business operations and in how they approach workflow. Xcellerate is right on point in its focus on addressing the whole of an MSP’s business requirements. It offers a whole new way for MSPs to transform their business and really accelerate growth in revenues and profits,” Wald says.

Xcellerate founder Ken Davis says the appointment of Tommy Wald to the CEO role follows a 12-month market testing and service development phase, working with pilot MSP customers.

“With Tommy’s appointment, we are now ready to scale the business throughout the US. Appointing a CEO of Tommy’s caliber and with such a genuine passion for MSP business improvement gives us great confidence as we move forward,” Ken Davis said.

Released by Xcellerate North America LLC. For more information please contact Tommy Wald. More information, including detailed Q&A with Tommy Wald, at


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