IT security provider and channel-exclusive vendor, Passportal Inc., has integrated with PSA creator, ConnectWise, a developer of service management software designed for IT service providers, VARs, ISVs, and MSPs. †
The turnkey integration between Passportal’s password security software and ConnectWise PSA allows channel partners to simplify and speed up the onboarding process for customers and reduce duplicative data entry by synchronizing resources and accounts between the two platforms. Service technicians can also leverage auto-created direct links in ConnectWise that correlate to the passwords for each client in Passportal, to save time and streamline access to passwords.
“By integrating its solution with ConnectWise PSA, Passportal is making it easier for our mutual partners to securely access, store, retrieve, and ultimately manage the passwords needed to run an effective and efficient IT services desk,” says Jeannine Edwards, director, ConnectWise Platform. †
“IT security is a top priority for any channel partner that wants to ensure their customers’ success and protect the businesses they serve and own from data breaches, network vulnerabilities, and cyber security threats,” says Colin Knox, CEO, Passportal. “By seamlessly integrating our purpose-built password security software with ConnectWise PSA we’ve made it easier for channel partners to use these two technologies together and proactively protect and serve their clients with confidence.”†
Passportal is set to debut a new user interface in February 2015 and plans to launch its next generation platform – Passportal 3.0 – by the end of Q1 2015. Passportal 3.0 will feature new functionality including automated website logins and remote connection launchers with credential pass-through.
