Hosted Unison combines telephony, email, instant messaging, and more into a single service via the Internet.
Intermedia, a Microsoft Exchange hosting provider, has launched a hosted unified communications (UC) service designed especially for SMBs.
Called Hosted Unison, the service combines telephony, email, instant messaging, and more into a single service delivered over the Internet. The service is based on proprietary technology from Unison, a software development company specializing in unified communications.
Hosted Unison integrates email, telephony, chat, presence, contacts, calendar, and more into a single service. The service also supports mobile synchronization of email, contacts, and calendar. Intermedia manages hosted Unison service delivery from start to finish, including (through an affiliate telecommunications company) the provision of phone numbers and voice service. The service is backed by Intermedia’s 24×7 support, migration tools, and infrastructure that includes four datacenters.
“In the past, unified communications required complex integration of hardware, software, and service from multiple vendors, putting the approach out of reach for most SMBs,” says Michael Osterman, president of Osterman Research. “These businesses need the same capabilities as larger businesses, but delivered as a service that is simple to set-up, easy to administrate and backed by 24×7 support.”
“Hosted Unison makes unified communications’ benefits accessible,” says Intermedia CEO Serguei Sofinski. “It’s the next step in our continued mission to provide SMBs with powerful communications services that are incredibly reliable and simple to manage.”
Unison users interact with Unison Desktop, which was designed to look and feel similar to Microsoft Outlook 2007. Unison Desktop has both Linux and Windows versions.
