Articles referenced in this episode:
Cisco’s MSP Investments Are Big and Getting Bigger
Two rescued from chocolate vat at Mars Inc candy factory
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†

WWW: acer.com
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.

Articles referenced in this episode:
Cisco’s MSP Investments Are Big and Getting Bigger
Two rescued from chocolate vat at Mars Inc candy factory
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†
We asked. You answered. Channel leaders spelled out exactly how vendors could better support MSP margins, simplify operations, and show up as true partners in the year ahead.
Discover the evolving cybersecurity market trends for 2026 and how human behavior impacts security strategies for MSPs.
Disasters, including hurricanes, are a massive threat to operational efficiency. This checklist can help you prepare.
This guide will help you understand what types of grants are available and position your MSP as an essential partner for nonprofits in the Orlando and Central Florida region.
Moovila CEO Mike Psenka explains why structure, not heroics, is key to better project delivery for MSPs.
Maximize your MSP business with AI tools. These tips will offer strategies to integrate them for lower friction and higher efficiency.
Most techs hate writing documentation, but without it, your MSP is flying blind. The right documentation software isn’t just helpful, it’s mission-critical for scaling smarter, faster, and more securely.
From Irvine to Tampa and everywhere in between, meet the MSPs, consultants, and nonprofit leaders who earned ChannelPro’s Partner in Excellence Award in 2025.
Discover strategies to communicate cybersecurity to clients. Focus on outcomes and translate jargon into plain language.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

