IT and Business Insights for SMB Solution Providers

Unified Communications

News
September 27th, 2022 | Rich Freeman
The new feature lets support agents help customers complete online application forms, make ecommerce purchases, use a new app, and more from directly within their web browser. - read more
 
Resource
September 26th, 2022 | ChannelPro
Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box. - read more
 
News
August 16th, 2022 | Rich Freeman
The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount. - read more
 
News
May 17th, 2022 | Rich Freeman
The two new systems are both designed to help businesses provide fax capabilities in the office and at remote work sites without relying on increasingly outdated analog phone lines. - read more
 
Resource
May 13th, 2022 | ChannelPro Weekly
Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it? - read more
 
News
May 5th, 2022 | Rich Freeman
The joint initiative will help ASCII Group members expand beyond IT services into new and profitable markets at a time when providers of voice and connectivity services are adding network and device management to their offerings. - read more
 
News
April 18th, 2022 | Rich Freeman
LastPass, SkyAMP, and Wildix share insights on their latest milestones and future goals. - read more
 
Resource
April 1st, 2022 | ChannelPro Weekly
You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too. - read more
 
Video
April 1st, 2022 | ChannelPro
Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation. - read more
 
News
March 29th, 2022 | Rich Freeman
A significant step beyond the vendor’s roots in unified communications, the new system aims to provide a comprehensive, unified platform for securely, centrally, and simply connecting offices and remote workers across multiple locations. - read more
 

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