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Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
UCaaS
News
May 17th, 2022 | Rich Freeman
The two new systems are both designed to help businesses provide fax capabilities in the office and at remote work sites without relying on increasingly outdated analog phone lines.
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News
May 5th, 2022 | Rich Freeman
The joint initiative will help ASCII Group members expand beyond IT services into new and profitable markets at a time when providers of voice and connectivity services are adding network and device management to their offerings.
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News
April 18th, 2022 | Rich Freeman
LastPass, SkyAMP, and Wildix share insights on their latest milestones and future goals.
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Resource
April 1st, 2022 | ChannelPro Weekly
You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.
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Video
April 1st, 2022 | ChannelPro
Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.
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News
March 29th, 2022 | Rich Freeman
A significant step beyond the vendor’s roots in unified communications, the new system aims to provide a comprehensive, unified platform for securely, centrally, and simply connecting offices and remote workers across multiple locations.
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News
March 28th, 2022 | Rich Freeman
Called Zoom Up, it unifies three previously separate programs and introduces a first-ever tiering structure designed to reward partners who invest in building a Zoom practice with extra margin and resources.
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News
January 20th, 2022 | Rich Freeman
Named Clarity, the portal and management tool features a streamlined interface and a new set of APIs designed to make incorporating unified communications functionality into other backend business solutions easier for MSPs.
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Resource
December 3rd, 2021 | ChannelPro Weekly
Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out.
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Resource
October 15th, 2021 | ChannelPro Weekly
Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains.
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