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This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.
Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.Latest Slideshows
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ServiceNow
Article
September 17th, 2021 | James E. Gaskin
iStuff from Apple, SASE from Palo Alto, a new CTO for HPE, and a brainy feat worthy of the Guinness Book of World Records are among the many stories we sincerely wish we’d gotten you earlier.
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Press Release
September 16th, 2021 | ChannelPro
The Now Platform Rome release empowers organizations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens
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Article
September 10th, 2021 | James E. Gaskin
Home security tools from Palo Alto, Kaspersky, and iDrive, a slender new laptop from Samsung, and a cat definitely NOT suited to apartment living are just a few of the stories we’re now at long last bringing your way.
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Article
May 14th, 2021 | James E. Gaskin
A new CEO for VMware, new security software from HP and Trend Micro, and a vivid reminder of what can happen when a determined four-year-old gets access to an Amazon Prime account are all among the stories we’re belatedly bringing your way.
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Press Release
May 11th, 2021 | ChannelPro
Blancco’s secure data sanitization software is now available through the ServiceNow Store
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News
May 5th, 2021 | Rich Freeman
The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).
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Video
April 30th, 2021 | ChannelPro
Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.
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News
April 27th, 2021 | Rich Freeman
The deal is designed to open a new market among users of ServiceNow products and position BitTitan to introduce forthcoming “data synchronization-as-a-service” solutions for organizations that run multiple cloud-based systems.
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Press Release
April 14th, 2021 | ChannelPro
OCI services now coupled with ServiceNow's IT Operations Management Visibility, enabling enterprise customers to use their existing management platform to automate, orchestrate, and optimize their infrastructure resources
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Article
March 26th, 2021 | James E. Gaskin
A partnership for Wasabi and Unitrends, another for Fortinet and Linksys, an IPO for KnowBe4, and a promising development for people who want to journey to the afterlife like a Viking are but a few of the many stories we’ve finally taken the time to report.
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