Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Current and forthcoming additions to the vendor’s Modes Theory offering aim to help channel pros drive internal alignment around shared objectives and better support their customers’ goals.
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Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
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The ConnectWise unit’s latest look at financial trends for MSPs and VARs reveals five key facts about who prospered last year, why they did so well, and what the future might hold for everyone in the channel going forward.
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Reducing risk, leveraging the cloud for agility, and providing (and proving) good value are just some ways to retain customers and prosper.
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Like numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either.
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