Data protection may seem like a solved problem, but recurring issues often crop up around backup and recovery, even if y
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Rich and Erick discuss the many valuable distributor and vendor resources that channel pros often fail to take advantage of, as well as the bad, bad things that can happen when someone on an airplane decides they need emergency access to a bathroom.
Rich is back from vacation and ready to dive into the latest product news from RapidFire Tools with Erick, who has important advice for MSPs as well on choosing the right tools. Then both co-hosts celebrate the good news that drinking 25 cups of coffee a day isn't nearly as bad for you as it sounds. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Remote Access
News
March 13th, 2019 | Colleen Frye
The Splashtop solution is the first Android-based remote control solution for Zebra Technologies’ new remote control service.
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News
October 23rd, 2018 | Rich Freeman
In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.
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Article
October 9th, 2018 | Joshua Liberman
The third installment of a four-part series offers up some actionable advice on protecting PCs, servers, and (especially) mobile devices.
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Article
September 18th, 2018 | Colleen Frye
In a new study, nearly 60 percent of IT decision makers identify the software as "highly business critical."
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News
September 6th, 2018 | Rich Freeman
The new TeamViewer Tensor includes robust auditability, account management, and deployment functionality. Forthcoming AR and IoT features in TeamViewer’s legacy solution are designed to enhance remote collaboration and device monitoring.
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Download
November 28th, 2017 | ChannelPro Weekly
With just hours to go until Turkey Day, Matt and Rich fill your plate with meaty discussions about VMware on Azure, ISL Online’s affordable remote access solution, opportunities in the industrial Internet of Things, the merits of inkjet printers, and more.
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News
November 20th, 2017 | Rich Freeman
Popular overseas and with large businesses, the Slovenian vendor’s flagship solution is now available in the U.S. and Canada at subscription-based rates designed to make it an affordable supplement to similar tools from RMM vendors.
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Press Release
July 26th, 2017 | ChannelPro
Atera, developer of the cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one powerful solution, announced that Talia Schmidt has joined the company as vice president of Marketing.
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News
April 25th, 2017 | Rich Freeman
Called ConnectWise Control Free, the new system lets one technician conduct one end user session via up to 3 access agents and can be upgraded to a paid version of the solution as an MSP’s needs grow more sophisticated.
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Press Release
March 24th, 2017 | ChannelPro
LOS ANGELES, March 21, 2017 /PRNewswire/ -- IDrive Online Backup has released a new RemotePC "Team" plan for businesses, adding admin tools and access to up to 100 computers to their feature-packed remote access solution.
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