These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
IT and Business Insights for SMB Solution Providers
- Home
- Browse
- Products
-
Blogs
Recent blog posts
- Pair CompTIA A+ with Project+ for a 1-2 Punch
- Ransomware Risk Management: A Cybersecurity Framework Profile an great document from NIST
- NIST AI Risk Management Framework Aims to Improve Trustworthiness
- Best IT Certifications for Beginners
- Bridging the Skills Gap: Funding Skills Programmes
- Draft Call for Multi-Party Threshold Schemes: NIST IR 8214C ipd Available for Public Comment
- Cybersecurity Teacher Makes Tech Relatable
- Here is a list of the new state data privacy statutes slated to come online in 2023:
- IPv6 Coming to Azure AD Important NOTICE
- IT Predictions for 2023
-
Resources
Webcasts
ChannelProSMB Magazine Online
Whitepapers & Case Studies
Use this detailed how-to guide from CompTIA to plan and execute your company’s diversity and inclusion efforts.
-
Spotlights
All Spotlights
Featured Spotlights
ASCII Group
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
Carbonite is a leading, single-source provider for comprehensive data protection for all the... - Directory
-
Photos & Videos
Latest Videos
Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.Latest Slideshows
- ChannelPro 5 Minute Roundup for the Week of January 23rd, 2023
- ChannelPro 5 Minute Roundup for the Week of January 16th, 2023
- Selling Your Business: A View From Both Sides
- ChannelPro 5 Minute Roundup for the Week of January 9th, 2023
- ChannelPro 5 Minute Roundup for the Week of January 2nd, 2023
- ChannelPro Book Club: 2022 Holiday Edition
- About us
- Events
-
Subscribe for Free
SUBSCRIBE FREE!Get an edge on the competition
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Artificial Intelligence
Resource
January 20th, 2023 | ChannelPro Weekly
If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby.
- read more
Video
January 20th, 2023 | ChannelPro
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
- read more
News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
- read more
Resource
January 13th, 2023 | ChannelPro Weekly
If you want to sell your business, be prepared to kiss a lot of…jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP.
- read more
Article
January 8th, 2023 | Colleen Frye
Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.
- read more
Article
January 3rd, 2023 | Rich Freeman
Redstor’s 100% cloud-based, AI-equipped BDR platform is designed to make protecting on-premises and online data simpler.
- read more
News
November 8th, 2022 | Colleen Frye
Pia and Dark Cubed outline market expansion and product roadmaps for 2023.
- read more
News
September 10th, 2022 | Colleen Frye
The Australian startup aims to improve service desk operational efficiency through AI-based process optimization.
- read more
Article
August 15th, 2022 | James E. Gaskin
Meta, Microsoft, and others are betting the metaverse will enhance remote collaboration.
- read more
News
August 9th, 2022 | Rich Freeman
A new whitepaper from the security vendor’s recently formed X-Ops team documents how ransomware gangs, cryptominers, bots, and others are compromising the same networks within weeks or days of one another—and sometimes simultaneously.
- read more
Pages
