Smart in-store technologies are helping retailers improve customer experience with more efficient operations and personalized shopping.

Rewst is a robotic process automation (RPA) platform for managed service providers.

From the RSA Conference at San Francisco’s Moscone Center, Joel Zaidspiner talks 1-to-1 with Dragos, Armorblox, and Sumo Logic.

Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

Called Brightlayer, the nearly market-ready solution turns five previously separate systems into a single solution with a shared code base and multitenant interface.

Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.

At Kaseya Connect in Las Vegas, Joel Zaidspiner catches up with CyberQP, Cyberleaf, and Retriever.

For channel pros, ambient IoT represents an opportunity to help clients improve efficiency, reduce costs, and optimize supply chains.

Multicloud managed services from VMware, new protection plans from Barracuda, a new CEO for Liongard, and a very, very thirsty bear are but a few of the stories we’ve finally pulled together for you.

The ASCII Edge MSP event gathered managed service and IT solution providers for two days of business-building education and networking.