Managed service providers who aren’t yet helping SMB customers meet environmental, social, and governance (ESG) initiatives are missing an opportunity to grow business and help the planet.

At the Channel Partners Conference and Expo, Joel Zaidspiner gets the latest from Avant, ConnectMeVoice, and NUSO.

The two-day, in-person regional conference featured insight from industry thought leaders and educational sessions designed to drive opportunity for MSPs and VARs that serve small and medium-size businesses.

Smart in-store technologies are helping retailers improve customer experience with more efficient operations and personalized shopping.

Rewst is a robotic process automation (RPA) platform for managed service providers.

From the RSA Conference at San Francisco’s Moscone Center, Joel Zaidspiner talks 1-to-1 with Dragos, Armorblox, and Sumo Logic.

Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

Called Brightlayer, the nearly market-ready solution turns five previously separate systems into a single solution with a shared code base and multitenant interface.

Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.

At Kaseya Connect in Las Vegas, Joel Zaidspiner catches up with CyberQP, Cyberleaf, and Retriever.