Microsoft Teams users must follow the same governance, data backup, and user training guidelines applied to other applications.

Storage news from AWS, a release date for Windows 11, and cows, cows, cows are just a few of the stories we’ve finally managed to dedicate attention to this week.

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Eaton’s 2.0 version of the IPM intelligent software platform enables MSPs to more easily manage their customers’ environments to increase business continuity and reduce the risk of downtime.

Called RiskResponder, the new tool is designed to give MSPs an intuitive, consistent way to act on an expanded list of security dangers that now includes invalid remote desktop connections and disabling local security tools like Microsoft Defender.

Protect yourself and your customers from security vulnerabilities that could open the door to outages or cyberattack.

Big security commitments from Google and Microsoft, big (as in wide) printers from Epson, big gaming monitors from ViewSonic, and a real estate listing with a big, if unusual, kitchen amenity are among the stories we’ve finally gotten around to reporting.

Don’t settle for the small fries, people. Real entrepreneurs, like this week’s guest host, Sitima Fowler of Iconic IT, put in the work to enjoy a large fries lifestyle. You’ll hear all about it on this week’s show, too, along with what she, Matt, and Rich have to say about Ingram Micro’s cloud revenue management tool, Pulseway’s automated self-serve client portal, best practices for social media marketing, and building profitable cloud service bundles.

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

First shipped overseas earlier this year, the stripped-down PSA solution focuses on a cloud service provider’s most important and time-consuming tasks: quoting, provisioning, billing, and reconciling as-a-service income against expenses.