The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.

Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.

Security goodies from SkyKick, Fortinet, Zyxel, Kaspersky, and Trend Micro, new CEOs for Auvik and Axcient, and the world’s most concise and transparent job listing are among the stories we’re belatedly bringing your attention.

An updated edition of the vendor’s Nodeware product provides more specific information about defensive gaps as well as more detailed remediation instructions.

The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.

Successful MSPs will expand service offerings while embracing delivery automation, marketplaces, multicloud orchestration, and more.

Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.

Recent partner sales and marketing investments are proof the company is serious about SMBs, according to global partner marketing chief Luxy Thuraisingam (pictured), who concedes “we have work to do in enabling our partners to go and capture the SMB space.”

Managed services providers are answering the call to help their clients economically improve their threat defense with cloud-first backup and recovery.