The acquisition will help Service Leadership deliver benchmarking metrics and growth advice to more MSPs, according to CEO Paul Dippell (pictured), while enabling ConnectWise to build widely respected data and tools into its software.

Everyone keeps talking about working from home, but who are they kidding? That home of yours is a branch office these days, and family and pets aside it has a total workforce population of…you.

Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.

Drawing on the manufacturer’s TechPulse platform, the four offerings are designed to help partners and IT departments anticipate problems before they occur and resolve issues that do occur faster.

IT business owners and industry leaders Sitima Fower of Iconic IT and Amy Kardel of CompTIA share their experiences and advice on getting more women into the pipeline in this thoughtful discussion.

Nearly a year into the work-from-home experiment forced by the COVID-19 pandemic, we look at some best practices and lessons learned for channel pros.

This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.

By focusing on challenges along with strategies, ROI, and opportunities, MSPs can turn security into a business discussion and cement their trusted adviser status.

Speakers at a virtual meeting of the membership organization’s Advancing Women in Technology interest group discussed the reasons so few women hold tech jobs at present, and the keys to correcting that imbalance.

Erick and Rich mull the meaning of Kaseya’s new Unified RMM framework, encourage channel pros to rethink their marketing plans, and explain why dried yellow mealworms could be your secret to weight loss success.