At is annual briefing on that topic yesterday, company executives including channel chief Gavriella Schuster (pictured) outlined partner opportunities this year in the Microsoft’s Cloud Solution Provider and co-sell programs, as well as in hardware sales.

This security vendor is all about making awareness training easy for MSPs to deliver and for end users to consume.

During a partner event today aimed at separating fact about the headline-grabbing breach from fiction, the managed services software maker confirmed that its RMM products are unaffected and outlined steps it’s taken to tighten product security.

From chatbots to robotic process automation assistants, these tools spell business-boosting opportunity for SMBs and the channel pros who serve them.

Service Leadership’s Paul Dippell headlines the online live event on March 3, which features a full day of educational content, peer networking opportunities, and vendor expo.

Channel pros should prioritize adding business value for existing customers by aligning more robust capabilities with their emerging needs.

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising.

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

Survey data from BitTitan reveals five key drivers for growing business in a changed IT landscape.

Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.