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Erick and Rich are both on the road and both eager to discuss Tech Data’s acquisition by private equity investor Apollo Global Management, why thinking ahead to who your replacement will be someday is a wise idea, and the imminent arrival of Twinkies breakfast cereal.
Live from the latest ChannelPro SMB Forum event, Erick and Rich discuss the significance of Nerdio’s distribution deals with Pax8 and D&H, the pros and cons of labeling yourself an MSP in sales meetings, and an IoT-powered device for people who want to clean their toilet without touching it. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
News
December 5th, 2019 | Rich Freeman
The latest edition of the vendor’s on-premises RMM platform includes new support for network topology mapping and disk encryption, plus enhanced automation and patch management capabilities.
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December 5th, 2019 | Rich Freeman
Equipped with voice and text chat, among other features, the new macOS and iOS versions of MSP360 Remote Assistant give users the ability to conduct support sessions over the web from iPhones, iPads, MacBooks, and other Apple products.
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December 4th, 2019 | Rich Freeman
Called My Workspace, the new portal is designed to make selling and supporting SonicWall products easier for providers of managed security services. New monthly pricing aims to make paying for those solutions via recurring revenue easier as well.
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November 12th, 2019 | Rich Freeman
Unlike BDR products, CloudOak’s Plan4Continuity lets MSPs earn recurring revenue from helping clients define and perform all of the steps needed to keep people safe and systems operational after a fire, tornado, or security breach.
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November 12th, 2019 | Rich Freeman
Much requested by users, the new feature lets technicians control endpoints and conduct support sessions through the same mobile software they already use to perform other remote management tasks.
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November 12th, 2019 | Rich Freeman
The new PowerOne platform is designed to make deploying and maintaining the on-premises portion of a hybrid cloud environment simpler by automating complex functions like deployment, provisioning, and ongoing operations.
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November 3rd, 2019 | Rich Freeman
Code-named “Flash," version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.
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November 2nd, 2019 | Rich Freeman
Updates to the documentation system allow users to create tickets in ConnectWise Manage or remote into endpoints via ConnectWise Control without changing interfaces. Enhanced synchronization with Manage and ConnectWise Automate is now available too.
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November 2nd, 2019 | Rich Freeman
The enhancements to the vendor’s documentation solution arrived last week during ConnectWise IT Nation Connect event alongside automated password rotation functionality and updates to the vendor’s network documentation system.
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October 29th, 2019 | Rich Freeman
Aimed at organizations with fewer than 25 employees, the new system utilizes a cloud-based artificial intelligence to identify and block top-ranked threats.
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