IT and Business Insights for SMB Solution Providers

Sherweb acquires Global Mentoring Solutions – Accelerating partners’ ability to simplify and scale their managed service offering

Sherweb, an award-winning global cloud solutions provider, announced today it has acquired Global Mentoring Solutions Inc. (GMS), a North American support and IT management business that specializes in white-labeled MSP support, such as helpdesk and NOC services.

Helping MSPs streamline operations and deliver value-added managed services

“Joining forces with GMS adds a lot of value to Sherweb’s offering. We’re continuously looking to add new services that will provide partners with opportunities and resources. By giving MSPs the ability to send support tickets 24/7 directly to a trusted North American partner for first line response and escalation, we’re transforming the way they’re able to scale their capacity and capability,” said Matthew Cassar, Sherweb’s Co-founder and Co-CEO.

“By leveraging our in-house expertise and infrastructure, partners will be able to reduce overall operating costs, streamline operations and focus entirely on building and providing a compelling managed service offering. Operational effectiveness and cloud expertise are two of the central pillars of our partner program, with the help of GMS we’ll now be able to add even more value to these areas of our business.”

An extension of your tech team

GMS, founded in 2000, provides many white-labeled services such as troubleshooting, network monitoring and management to hundreds of thousands of end users on behalf of their partners. These services are compatible with industry leading RMMs and PSAs, so seamlessly integrate into any business that offers managed services.

Wayne Goldstein, GMS CEO, is excited about what this move means for partners, and the channel as a whole: “I’m incredibly proud of what my team has accomplished over the past 20 years and am looking forward to following their continued success with the Sherweb family.”

In 2020, Sherweb acquired C2 Enterprise and PurelyHR. These recent acquisitions all enhance Sherweb’s ability to support business transformation and consolidate its position as the true MSP business partner in the channel.

About Sherweb

More than 6,000 partners and 80,000 companies worldwide grow their business using Sherweb’s value-added services. We support our customers with business strategies, cloud services, operations and expertise. Whatever their business, we can help them reach their full potential by creating a tailored approach to their needs. Find out what you can achieve:

For more information on the details of this acquisition, contact:

Sophie Furnival, Marketing Communications Manager
[email protected]

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