Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week’s show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto’s new EDR solution, some partner services you probably didn’t know you can get from TD SYNNEX, ConnectWise’s startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience.
Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he’ll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle!
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Episode #: 247
Title: Pickles in a Black Box
File size: 91.2 MB
Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor
Guest host: Ed Correia, President and CEO, Sagacent Technologies
Topics and Related Links Mentioned:
- Datto Ships EDR Solution
- 4 Final Insights from TD SYNNEX’s 2022 CommunitySolv Conference
- ConnectWise Investing in Partner and Product Security Readiness
- How to Deliver Customer Experience Excellence
- Email address to get a free book from Nigel Moore: [email protected]
- Rich's ICYMI preview and quickie preview of the week ahead