Topic: Managed Services - Page 84

Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.

Back in action for 2023, Erick and Rich discuss what hardware trends from CES mean for the SMB channel, the importance of diversifying your lead generation activities, and a coder who turned to Office Space for criminal inspiration instead of laughs.

Managed service providers who include an automated SaaS security solution in their stack can better protect customers without adding more management time.

Ensure business resilience by adding competencies that address customer pain points and advance digital transformation goals.

The MSPs that succeed next year and beyond will adjust their models to take advantage of market-shaping trends.

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no?

Sure, you may think you’re an elite napper, but you’ll never really know until you start collecting and crunching some numbers.

Unlike competing single-vendor services, the Canadian master MSP’s recently introduced offering merges outsourced monitoring and management with best-of-breed products from enterprise-oriented vendors like Elastic, Qualys, and SentinelOne.

Erick and Rich discuss what SkyKick’s new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility.

The latest major release of the quoting and procurement application for MSPs supports MFA via popular authenticator apps and the ability to share bundles and configurations across multiple installations, among other new features.