Topic: Managed Services - Page 397

The Avnet Cloud Solutions team is developing a portfolio of integrated and packaged offerings designed to be delivered on an annuity basis by partners.

Pre-conference workshops covered selling and marketing the cloud, plus new trends in managed print services.

The managed print services offering enables partners to assess, monitor, and optimize print fleet management for organizations of varying sizes.

The latest releases provide MSPs with an IT contextual dashboard, with enhancements to management capabilities of incident, service level agreement, change order, and project data.

The first in a series of product updates, LabTech 2012 is designed to help increase managed services efficiency and profitability.

The CrystalBlue Cordless Phone adds enhanced wireless mobility to Whaleback’s Crystal Cloud-based Managed Unified Communications Services portfolio.

The beta version of its software development kit is meant to enable integrated functionality within server operating systems and data center management systems.

IT management software developer Quest Software says the integration provides a “cost-effective, scalable solution that requires minimal customization and can be put into production quickly.”

The new features allow companies to customize managed services offerings, including requirements for mixed payment types and multiple levels of service.

Before adding new managed services to your portfolio, master the ones you already offer or else risk spreading yourself too thin. By Rich Freeman